100% Satisfaction Guarantee & Care of Jewellery

We at lorash jewels love our products and hope you do too so we want you to be 100% Satisfied with your purchase. 

Please following these guide lines on how to maintain your jewellery:

  1. Do not spray on perfume or other sprays while wearing your gold plated jewellery. Wear your jewellery after you have sprayed on your favourite perfume so that chemicals on the spray or perfume does not interact with your jewellery’s metal.
  2. Wait until your lotion or cream is dry or has been absorbed by your skin before you wear your gold plated ring, bracelet or necklace.
  3. Substances like oil, nail polish, nail polish remover, chlorine, perfume and the like may react with metal/plated jewellery and will cause it to tarnish easily. This also goes with sweat, so make sure you don’t forget to remove your gold plated jewellery when you exercise or anything that would require heavy physical work, and also when swimming.
  4. Every after use, clean your plated jewellery with a cotton ball or a very soft cloth to remove any dust and dirt it has acquired. Gently rubbing the surface of your gold plated jewellery using a soft jewellery cloth also helps restore shine.
  5. If your jewellery needs more cleaning you may clean it with warm, soapy water. Soak it for a few minutes and you may clean it with a soft brush. Stay away from jewellery cleaners and antibacterial soaps which may have certain components that will just make your gold plated jewellery tarnish more quickly.
  6. To avoid scratches, wrap your jewellery in a soft cloth after cleaning or keep it in a jewellery box separate from other types of jewellery you have.


We pride ourselves in providing the best customer experience by offering quality jewellery with a no-fuss guarantee. If for any reason you are not completely satisfied with your jewellery, we will completely refund your order or offer you a replacement at no extra charge.

In the event that you wish to return or exchange your jewellery piece, there are just three things you should know:

    • You may return or exchange your jewellery up to 30 days from the date you received your jewellery
    • You are responsible for shipping the item back to lorash jewels, and for the costs associated with that shipment. Shipping and handling costs are non-refundable.                                       
    • If you decide to have your jewellery exchanged, you will receive your new jewellery within 1 to 2 weeks from the date on which we receive the returned jewellery from you.         
    • To return your product, please contact us at lorashjewels@gmail.com            
Want to Build Your Own Shopify Store? - Click Here to Start your 14 Day FREE trial today! Back to the top